Return & Refund Policy 

Thank you for shopping with us.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in the original packaging
• You must have proof of purchase (order ID or receipt)

Non-Returnable Items

We do not accept returns for:

• Used or damaged products (not due to our error)
• Items without original packaging
• Clearance or final sale items

Refunds

Once we receive and inspect your returned item:

• We will notify you of the approval or rejection of your refund
• If approved, your refund will be processed within 5–7 business days

Refund will be issued to:

• Original payment method (for prepaid orders)
• Bank transfer (for Cash on Delivery orders)

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your bank or payment provider
• If still not received, contact us

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us with proof (photos/video).

Return Shipping

• Customers are responsible for return shipping costs
• Shipping charges are non-refundable

Order Cancellation

Orders can be cancelled within 12 hours of placing the order.
After that, cancellation may not be possible as the order may already be processed.

Contact Us

For any questions related to returns and refunds, contact us at:
Email: Supportshoptrendyhubs.com

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